Privacy Policy

Last updated: March 2025. GiftMate INC (“we,” “us,” or “our”) operates the GiftMate platform and related services.

Information We Collect

We collect information you provide when using GiftMate, including account details (such as email and password, managed by our authentication provider), and profile data you create for gift recipients—such as names, preferences, interests, events (e.g., birthdays, anniversaries), and notes. We also collect information you share when using our AI chat and recommendation features, including conversation content used to personalize gift suggestions.

How We Use Your Information

We use your information to provide, maintain, and improve the GiftMate service; to power AI-powered gift recommendations; to personalize your experience; to send you service-related communications; and to comply with legal obligations. Your profile and chat data are used to generate personalized gift suggestions and to improve our recommendation technology. We may work with third-party AI and infrastructure providers in connection with these services.

Cookies and Similar Technologies

We and our service providers may use cookies, local storage, and similar technologies to operate the service, remember your preferences, and analyze usage. You can manage cookie settings through your browser. Disabling certain cookies may affect some features of the service.

Third-Party Services

GiftMate uses third-party services for authentication, hosting, and AI-powered recommendations. When you follow recommendation links to external retailers (including affiliate partners such as Amazon), those sites have their own privacy practices. We do not control and are not responsible for their policies. Our use of affiliate links may result in compensation when you make qualifying purchases; this does not change the price you pay.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your data. We retain your information for as long as needed to provide the service and as required by law. You may delete your account and associated data through your account settings or by contacting us.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.

Children

GiftMate is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the date of the last update. Continued use of the service after changes constitutes acceptance of the revised policy.

Contact

For questions about this Privacy Policy or our data practices, contact GiftMate INC at our contact page.